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Last updated: 1 September 2026

Terms of service

The terms that apply when purchasing flowers and gifts from Bloemist Family Florist online or by telephone.

About Bloemist Family Florist

Bloemist Family Florist is an independent florist trading from 49 High Street, Bolton upon Dearne, S63 8LH. You can contact the studio on 07784 186270.

Orders and payment

An order is accepted when payment has been authorised and you receive confirmation. We may contact you if flowers, the requested date or the delivery address are unavailable. If we cannot fulfil the order, you will receive a full refund.

Seasonal flowers and substitutions

Flowers are seasonal natural products. Individual varieties, shades and containers may differ from photographs. When a stem is unavailable, our team may make a substitution of similar character, quality and value while preserving the agreed style and occasion.

Delivery

Delivery is subject to the separate Delivery Policy. Please provide accurate recipient and access information. We are not responsible for a failed or delayed delivery caused by incorrect details supplied with the order.

Funeral flowers

Funeral flowers are arranged by telephone rather than sold as fixed online products. The design, wording, price, service time and delivery details will be agreed directly before work begins.

Cancellations and refunds

Fresh flowers and personalised arrangements have different cancellation rules from ordinary non-perishable goods. Please read the Returns, Refunds & Cancellations Policy before ordering.

Your legal rights

Nothing in these terms excludes or limits rights that cannot legally be excluded, including your rights under UK consumer law. Our responsibility for foreseeable loss is limited to loss caused by our breach of these terms or failure to use reasonable care and skill.